• Phone: +60-(016) 931-2867
  • Email:support@nbmax.pro

Business Address:
6-1 Jalan Solaris 2, Solaris Mont Kiara
50480 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Before shipping, our warehouse team cross-checks each item against the product images and descriptions—especially key specifications such as size, material, and model number.

If You’re Still Unsure Before Ordering
  • Check the customer reviews section – many buyers upload real photos of the products they received.

    Please use our online chat feature to request more photos or detailed information about specific products.

    Please confirm the specifications (size, material, packaging) with our pre-sales support team.

How can I return an item?

For details, please refer to our refund and return policy, or contact customer service for assistance. Customer service email: support@nbmax.pro

Will you restock items indicated as “out of stock?”

Yes, we regularly check our inventory levels to ensure we can restock as quickly as possible.

Where can I ship my order?

Delivery is available to all regions except high-risk countries such as Iran, Libya, and North Korea. For more details, please contact customer service.。

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS